The highest award for a good restaurant is five stars. If a movie is exceptional it also receives five stars. For the entire staff at 5 Star Auto Sales in Gainesville, the name of the business is more like a mission statement than it is a business name.
“We have a different approach. We go the extra mile to set ourselves apart from average used car dealers. In the 20 years we have been servicing the Gainesville area, we have sold over 8500 vehicles. Forty percent of those sales were to repeat and referral customers. We have managed this by always... ALWAYS... putting the customers needs first, whatever those needs may be. We don’t sell cars to strangers. We sell cars to friends. If we weren’t friends before the process begins, we will be before it is over,” sales manager David states.
“When someone arrives at our showroom in search of an automobile, we do not treat them as a statistic. We realize that buying a car can be a very stressful situation. The customer is trying to get the best car possible at a price that they can afford. Our goal is to assist in that process and to make the entire experience enjoyable.”
David goes on to say that, “We are one of the few non-franchise dealers that are dedicated to assisting customers that may have less than perfect credit, not only get into a vehicle, but to actually help them rebuild and improve their credit score. We do this by reporting to the credit bureau monthly with the good news that the customer has made their payment in full and in a timely fashion, unlike most other secondary financing institutions that only report to the credit bureau when there is a problem.”
“We truly want to help people. We have all had problems. Here at 5 Star, we treat every customer equally and as a friend. We add the human side to being a car dealer. We treat our customers the way we would want to be treated, regardless of their credit situation.”
“Another thing that sets us apart from our competition is that we have a great service department.”, says David. “No vehicle hits our lot without first passing a rigorous inspection test. We want to be sure that the vehicle you have purchased from us is going to be dependable and trustworthy.”
"We know that when a customer stops by our lot, they have unlimited dealerships they could have visited instead. We are honored when they choose to give us the opportunity to help them with such an important purchase for their family. It is a privilege we do not take lightly, and it is our duty to give them the best experience possible", says David.
Thank you for considering 5 Star Auto Sales for your automotive needs!